Stay safely with Guoman Hotels
The Royal Horseguards and the Tower Hotel are open and welcoming guests.
However, Amba Hotel Marble Arch and Great Cumberland Place will continue to remain closed at this time.
As we navigate these changing times together, we remain focused on our commitment to providing a safe and secure destination for our guests. You can expect the highest standards of cleanliness and hygiene as well as outstanding service from our team to ensure your stay is a special one.
We are proud to be accredited by leading industry partners.
Throughout your stay
Firstly, you’ll notice the team will continue to wear face coverings. This is to ensure that both our guests and our colleagues are kept as safe as possible. We would like to request that our guests also continue to wear a face-covering in all public areas, in consideration of others.
We have hand sanitiser ready for you at the entrance and key spots around the hotel, please feel free to use it. We’ll continue to ensure that social distancing measures are thoughtfully observed and we will also still be asking our guests to check in on the NHS COVID-19 app too.
We’re keeping things spotless with our enhanced and rigorous cleaning and hygiene protocols. All bedrooms go through a high-touch, deep clean, including extra disinfection of the most frequently touched guests' room areas before every new guest arrives.
Restaurant & bars
We're delighted to say that our restaurants and bars are open again. Reservation for all mealtimes in the restaurants, including breakfast, will be required to manage the social distancing and flow of our guests.
At the Royal Horseguards hotel, we’ll be serving plated breakfast, which you can order from our new menu.
Breakfast at the Tower hotel will be served in the Gallery, and if we're really busy, we will direct you to the Vicinity restaurant.
The hotel gym has been re-opened and is ready for your use, with regular sanitisation procedures in place.
Meeting & events spaces
We’re pleased that both indoor and outdoor business events can take place as per government guidance. This includes conferences, trade shows, exhibitions, charity auctions, private dining events such as charity or gala dinners and awards ceremonies, and corporate hospitality.