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For bookings that require more than 1 room please contact the hotel directly.
All of our hotels provide accessible rooms that can be booked in advance (subject to availability). Please contact the hotel for further information.
All of our hotels are accessible by wheelchair; our reception team will be happy to assist.
Please note - The Grosvenor Hotel is a grade II listed building with steps at the main entrance. Wheelchair access to this hotel is via the Victoria Station entrance, where there is a chair lift.
We cannot guarantee your room will be ready if you arrive early however, our helpful 24 hour concierge will be able to store your luggage if you want to head out for the day and enjoy the sights.
Yes, our helpful concierge teams will be able to arrange you an airport transfer. Please contact the following emails:
The Tower Hotel - firstname.lastname@example.org
The Royal Horseguards Hotel - email@example.com
The Grosvenor Hotel - firstname.lastname@example.org
Our fantastic Guoman hotels are situated in some of the most convenient locations and can be easily reached via London's public transport. For information on London's Underground and other public transport options, please visit: https://tfl.gov.uk/plan-a-journey/
Car parking facilities vary across our Guoman hotels. Please see below for the relevant car parking information for your hotel.
The Tower Hotel: Car parking is available for £3 per hour or £20 for 24 hours. If the car park is full, the alternative car park is the Minories Car Park, located 0.3 miles away and is approximately a 10 minute walk from the hotel.
The Grosvenor Hotel: There is no onsite parking at The Grosvenor Hotel, car parking is available at NCP London Victoria, Semley Place SW1W 9QL. 24 hours costs from £46.00, however as guests of The Grosvenor Hotel you can benefit from a 40% discount applied at concierge. If you pre book the parking space online, you will not be entitled to the discount.
The Royal Horseguards: No onsite parking is available at The Royal Horseguards Hotel. The nearest car park is Q Park Car Park, Spring Gardens, Trafalgar Square, SW1A 2BN and costs £42 for 24 hrs. Valet service is also available at £110 for 24 hrs.
Check-in time is from 3pm. If you would like to arrange for an earlier check-in time, please mention this at the time of booking (fee may apply).
Check out time is 12pm. If you would like to arrange for a later checkout time, please mention this at the time of booking (fee may apply).
We cannot guarantee your room will be ready if you arrive early however, our helpful 24 hour concierge will be able to store your luggage if you want to head out for the today and enjoy the sights.
Children under 18 must be accompanied by an adult staying in the same room.
All of our hotels can provide sofa beds or cots for children and infants. Extra charges apply; please arrange this when making your reservation or contact the hotel for further information.
Please mention your specific requirements at the time of making your reservation. Whilst we will do our very best to accommodate you, all requests will be subject to availability.
The Tower Hotel: Rooms with views of the Tower Bridge must be booked as a seperate room category to guarantee this. Alternatively, the request would be noted and only actioned depending on availability.
The Grosvenor, The Tower and The Royal Horseguards have 24 hour reception, fast and free wi-fi, 24 hour room service, express checkout service and a bar and restaurant with British and European inspired menus.
Yes. Hotel guests at The Grosvenor, The Tower and The Royal Horseguards have access to the gym facilities.
Please visit our special offers page here to see the latest offers and promotions.
Our concierge desk will be able to store your luggage prior to check in. You can also store your luggage for the day after you check out.
All of our hotels operate a strict no-smoking policy inline with UK Smoking legislation. Please note this also applies to electronic cigarettes (e-cigs and vaping).
Fast, free wifi is available in all bedrooms and public areas.