Booking Bonus Terms & Conditions

Terms And Conditions

1. All applicants must register their details to be eligible for the incentive. 

2. Participation in the reward programme is by invitation only and is open to bookers located in (and selling in) the United Kingdom. Participation is at the discretion of Thistle and Guoman Hotels.

3. Booking Bonus vouchers in respect of Meetings & Events bookings will only be issued on booked revenue levels as detailed on the ‘How it works’ page. All interim amounts will be carried over to subsequent qualifying bookings made within the offer period only.

4. Thistle and Guoman Hotels reserve the right to substitute specific prizes without prior notice from time to time. Suitable alternatives will be offered where available. No cash alternatives will be offered.

5. Subject to the conditions set out above, Booking Bonus vouchers will be awarded for new bookings against full payment on arrived bookings. Cancelled bookings or bookings in respect of which refund or discount is given will invalidate any Booking Bonus vouchers awarded against that booking. In the event of this occurring any subsequent claims will be subject to the relevant deductions. Thistle and Guoman Hotels may withdraw the offer at any time, although it will honour valid claims which have been notified to Booking Bonus in accordance with the claims procedure before withdrawal of the offer.

6. Booking Bonus vouchers are personal to the individual or company to whom they are awarded and may not be transferred without Thistle Hotels’ or Guoman Hotels’ prior written permission.

7. Booking Bonus vouchers are redeemable by either a company or an individual.

8. Thistle and Guoman Hotels reserve the right to deem invalid any claim at its discretion if it believes the claim does not accord with the claims procedure or with any other condition of the Booking Bonus programme.

9. It is the responsibility of the participants in the Booking Bonus programme to ensure that their involvement does not contravene their contract of employment and that they have wherever appropriate obtained permission to participate from their employer.

10. All participants must abide by the rules and conditions laid down by Thistle Hotels and Guoman Hotels.

11. The awarded vouchers are paid net of all employment taxes at the standard rate.

12. All Booking Bonus Registration Forms and Claim Forms should be either sent to Booking Bonus, PO Box 909, Bath Road, Uxbridge, Middlesex UB8 9FH or emailed to bookingbonus@thistle.co.uk. Claims must be made by the 7th of each month. Any claims received after the 7th will not be processed until the following month. Please allow 28 days for delivery of your vouchers. 

13. Booking Bonus rewards can only be claimed by the individual member booking direct with the hotel.

14. Minimum voucher claim of £10.

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