Press Release Date: 24 Oct, 2008
Michael Jupiter, Head Concierge of The Royal Horseguards has won the Concierge of the Year “Service through Friendship” award at the 3rd annual The Morris Golden Keys Concierge Awards.
The awards ceremony recognises the outstanding contribution and service delivered by UK’s Society of the Golden Keys’ hotel concierge community.
Jupiter started at The Royal Horseguards in 1998 and has been the Head Concierge at the hotel for 10 years. Jupiter’s role is to ensure the smooth running of the front of house activity, from guest enquiries to handling arrivals and departures, booking tours and tickets and luggage assistance. Jupiter was previously at Kensington Park Hotels where he started in 1988.
Jon Beecroft, General Manager of The Royal Horseguards commented: “It is an honour that Michael has won this award. It confirms our dedication to The Royal Horseguards and that we are committed to providing the highest standards of service. It also brings the hotel one step closer to the five-star status that we aim to reach in 2009 when The Royal Horseguards joins the Guoman collection in February.”
Jupiter has been a member of The Society of the Golden Keys for more than ten years.